How Sibiya Chartered Accountants collects, uses, stores and protects your personal information, in line with the Protection of Personal Information Act (POPIA).
As a business which enables access to professional services, we understand the importance of the privacy of our clients when interacting with us. We are committed to respecting the constitutional right of our clients to personal privacy, including the privacy of communications.
The purpose of this Privacy Policy is to ensure that our clients understand how their personal information is collected, stored and disposed of in terms of applicable law.
Section 1 of the Protection of Personal Information Act, No. 4 of 2013 (POPIA) defines personal information as information relating to an identifiable, living natural person and, where applicable, an identifiable existing juristic person, including but not limited to:
We commit to protecting the confidentiality of our clients' personal information. Information in our possession will be used only for the purpose for which it was collected, or as required by law.
We will only release personal information where: we have your written instruction to do so; we are required to under an order of court; it is necessary to comply with applicable legislation or regulation; or for auditing, debt-collecting or complaints-handling, subject to restrictions on third-party use.
Personal information provided to us is securely stored. To review or amend your information, please email info@sibiyaca.co.za. To provide a secure service and protect against fraudulent and criminal acts, we reserve the right to monitor user and network traffic in terms of applicable law.
To provide the best and most relevant service, we may use standard technology to collect information about the use of our site and services. This technology cannot identify individual users; it allows the collection of anonymised statistics.
A cookie is a small file placed on your device to keep a record of your interaction with our website. Cookies help us tailor services to your preferences and compile anonymised usage statistics. If you do not wish cookies to be used, you can change how your browser handles them, though certain services on this website may then be unavailable.
Protecting your personal information is a shared responsibility. Please safeguard your identity and other personal information at all times when online.
If it is necessary to amend this Privacy Policy, we will post a prominent notice or send you an email so that you are kept informed about changes and how they may affect you.
For any query relating to this Privacy Policy, please email info@sibiyaca.co.za or call 087 149 3612. Sibiya Chartered Accountants, 11 Van Der Merwe Street, Mbombela, South Africa.
We are happy to explain how we handle personal information and to action any request under POPIA.